Shipping & FAQs

What type of paper stock do you use?

All of our posters are museum-grade quality.

• Paper thickness: 10.3 mil
• Paper weight: 5.57 oz/y² (189 g/m²)
• Giclée printing quality
• Opacity: 94% 

We use Epson UltraChrome GS3 ink. This ink is Greenguard Gold certified.

We use standard poster sizes including:

21 x 30cm
30 x 40cm
50 x 70cm
61 x 91cm
70 x 100cm

Are prints identical to what I see on the screen?

Usually the colours you see on screen have been optimised to be viewed on electronic devices, so final prints and prints seen on screen may have very subtle differences. Images displayed on screen have also been compressed in order to minimize web-page load times and to prevent plagiarism.

What payment methods do you accept?

Visa, Mastercard, Maestro, American Express, Shop Pay, Google Pay, Apple Pay

Your credit card will be charged as soon as your order is accepted and processed.

 

Framing your prints

Cheap Frames UK

50X70 GB eye LTD, Black Frame-50 x 70cm, 50x70cm-Eton, Wood, 50x70 cm

60x90 GB eye LTD, Black Frame-Maxi, 61x91.5cm-Eton, Wood

70x100 GMGold Black Wooden Picture Photo Frame 100x70 cm Wood Leon by (Black Pack of 1, 70x100 cm)

Hooks

We recommend using these sticky hooks hang your frames without damaging your wall:

Command 17043 3 x Wire Backed Picture Hangers With Command Strips Value Pack-white

 

Shipping

Which countries do you ship to?

Printsoup ships Worldwide!

Except if you live in these countries: Cuba, Iran, Crimea, Syria, and North Korea. Sorry.

How much does shipping cost?

Shipping cost is calculated at checkout.

How long will it take for my package to arrive?

The average shipping time is 5 business days depending on the delivery destination. COVID related delays may occur.

 

Returns 

What do I do if I receive an incorrect or damaged item?

This shouldn't happen! But if an order doesn’t meet your expectations, you can send it back within 30 days and we’ll happily refund or exchange your item(s) .

Do I have to pay for shipping if I am returning an item?

No, in this situation shipping costs will be entirely covered by us.

 

 

If you have any additional questions please don't hesitate to contact us at hello@printsoup.com